Refund & Cancelation Policy

Thank you for shopping at www.Desify.in, operated by Boxtreat Global Pvt Ltd. We aim to provide you with the best products and services, and we understand that sometimes issues may arise. Please review our cancellation & return policy below:

Cancellation Policy:

You can cancel your order within 2 hours of placing it. To cancel an order, please contact us at desify.info@gmail.comwith your order details. We will try to accommodate your cancellation request, provided the order has not been processed or shipped. If the cancellation is successful, a refund will be initiated to the original payment method excluding the transaction fee.

No returns or exchanges. You can always contact us for any questions at info@desify.in

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 7 business days have passed since we’ve approved your refund, please contact us at info@desify.in

If you have any further questions or need clarification on our policies, please don't hesitate to contact our customer support team. We are here to assist you.