FAQ's
Frequently Asked Questions (FAQs)
Answer: We currently ship our products from India to multiple countries, including the United States, Canada, United Kingdom, Netherlands, Australia, and more. We are continuously working to accommodate requests from customers across the globe. During the checkout process, please check the available shipping destinations for your country.
Q. What is the estimated delivery time for orders?
We strive to provide fast and efficient shipping services. With our same-day shipping policy, most orders are delivered within 3-5 business days. However, please note that delivery times may vary based on the destination and other factors beyond our control, such as customs clearance processes or unforeseen circumstances. Rest assured, we do everything possible to deliver your order to you as quickly as possible.
Q. What payment methods do you accept?
We offer a range of secure payment options to ensure convenience and security for our customers. We accept major credit/debit cards, PayPal, and other secure online payment gateways. During the checkout process, you will be able to select your preferred payment method.
Q. Can I return or exchange a product if I'm not satisfied?
We want you to be completely satisfied with your purchase. If you receive a defective or damaged product, or if we have delivered the wrong item, please contact our customer support within 48 hours of receiving your order. We will guide you through the return or exchange process. Please note that certain perishable food items may not be eligible for return due to safety and hygiene reasons.
Q. What are the Customs Duties and Taxes?
Please be aware that when ordering products, you may be subject to customs duties, taxes, and import fees imposed by the government of your destination country. These additional charges are not included in the product prices or shipping costs displayed on our website.
As the recipient of the international shipment, you are solely responsible for paying any customs duties and taxes levied by your country's customs department. It is important to comply with the import regulations of your country and fulfill any necessary customs clearance procedures.